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Ben Fielder

Experience

Work, skills and education.

A year of professional C#/.NET and TypeScript work on an enterprise contact-centre platform, a summer placement in precision engineering, and a Computer Science degree.

01Work

Work

Production .NET services, integrations with enterprise systems, and test-first delivery.

Nov 2025 - Present

Software Engineer - Content Guru

Enterprise CCaaS and customer-experience platform · Integrate team

  1. Software Engineer Level 1Feb 2026 - Present
  2. Graduate Software DeveloperNov 2025 - Feb 2026

Building bespoke, customer-requested integrations between Content Guru's cloud contact-centre platform and third-party CRM, ticketing and business systems.

  • Build ASP.NET Core APIs and C#/.NET integration services using dependency injection, the mediator pattern and background services, turning customer requirements into production features.
  • Own the Pega integration, working directly with Pega's team through to customer delivery: screen pops inside Pega when a call reaches an agent, and automatic case creation from call data such as agent legs, wrap codes, transcripts and summaries.
  • Work on a ServiceNow integration for internal ticketing, keeping updates in sync between the support team and customers.
  • Build React and TypeScript frontends for integration configuration, owning features end to end from requirements to release.
  • Write the Docker builds and Helm charts for my services, deploy to the Kubernetes test environment, and help plan and test production releases.
  • Test at every layer: xUnit unit and integration tests for APIs, Cypress component and screenshot tests for frontends, and Playwright end-to-end tests written in Cucumber syntax.
  • Work within GitLab CI/CD and Argo CD delivery pipelines, debugging services with Grafana Loki logs.
  • Contributed to five integrations and products in my first year.
  • C#
  • .NET
  • ASP.NET Core
  • React
  • TypeScript
  • SQL Server
  • Docker
  • Helm
  • Kubernetes
  • GitLab CI/CD
  • Argo CD
  • xUnit
  • Cypress
  • Playwright

Jul 2024 - Sep 2024

Software Engineer Intern - Renishaw plc

Precision engineering and metrology · CARTO team

  1. Software Engineer Intern, Summer PlacementJul 2024 - Sep 2024

A C#/.NET Framework desktop application that controls Renishaw's laser calibration systems and presents measurement results.

  • Delivered features and bug fixes in two-week sprints, with daily stand-ups and fortnightly planning and review.
  • Wrote behaviour-driven SpecFlow tests before implementation, so every change shipped with test coverage.
  • Paired daily with senior engineers to learn the codebase and review work, using Git with feature branches.
  • C#
  • .NET Framework
  • SpecFlow
  • TDD
  • Git
  • Agile / Scrum

02Skills

Skills

What I use day to day, and what I reach for on my own projects.
Backend
C#.NETASP.NET Core Web APIREST APIsBackground servicesDependency injectionMediator pattern
Frontend
TypeScriptJavaScriptReactNext.jsTailwind CSSVite
Data
SQLSQL ServerPostgreSQLSupabaseEF Core
Testing & practice
xUnitCypressPlaywrightCucumberSpecFlowTDD / BDDCode reviewPair programmingAgile / Scrum
DevOps & cloud
DockerKubernetesHelmGitLab CI/CDArgo CDHarborRancherGrafana LokiVercelGit
AI-assisted engineering
Claude CodeCursorGitHub CopilotMCP serversCustom agents & skills
Also
PythonJavaUnity

03Education

Education

2022 - 2025

2:1

BSc Computer Science (Hons)

University of Warwick · Upper Second Class (2:1)

Modules

Software Engineering, Algorithms, Database Systems, Operating Systems, Computer Networks, Computer Architecture, Machine Learning, Neural Computing, Computer Graphics, Web Development, Mobile Robotics

2020 - 2022

A*A*A*A*

A-Levels

Marling School · A*A*A*A*

Subjects

Mathematics, Further Mathematics, Computer Science, Physics

04Away from the keyboard

Away from the keyboard

I've been a competitive swimmer for thirteen years. I'm a 50m breaststroke sprinter, and I've qualified for Nationals in 2018 and every year from 2023 to 2026, including the Aquatics GB Championships. At Warwick I reached the BUCS A final with the university relay team. I write my own periodised training programmes, which is what led to building Impulse.

View CVGet in touch
  • 50mBreaststroke sprinter
  • 5×National Championships qualifier
  • A finalBUCS, Warwick relay