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Ben Fielder

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Benjamin Fielder

Software Engineer · C# / .NET · TypeScript · Cloud-native

bencfielder@outlook.combenfielder.comgithub.com/BenFielder1

Software engineer with a year of professional C#/.NET experience, currently building production integration services for an enterprise CCaaS platform at Content Guru. I work across the stack, from C#/.NET backend services and REST APIs to React/TypeScript frontends, and package services for release with Docker, Helm and GitLab CI/CD. Computer Science graduate (2:1, Warwick) with earlier .NET experience at Renishaw, where I worked test-first in an agile team.

Experience

Software Engineer Level 1 (Feb 2026 - Present) · Graduate Software Developer (Nov 2025 - Feb 2026)

Integrate team: Building bespoke, customer-requested integrations between Content Guru's cloud contact-centre platform and third-party CRM, ticketing and business systems.

  • Build ASP.NET Core APIs and C#/.NET integration services using dependency injection, the mediator pattern and background services, turning customer requirements into production features.
  • Own the Pega integration, working directly with Pega's team through to customer delivery: screen pops inside Pega when a call reaches an agent, and automatic case creation from call data such as agent legs, wrap codes, transcripts and summaries.
  • Work on a ServiceNow integration for internal ticketing, keeping updates in sync between the support team and customers.
  • Build React and TypeScript frontends for integration configuration, owning features end to end from requirements to release.
  • Write the Docker builds and Helm charts for my services, deploy to the Kubernetes test environment, and help plan and test production releases.
  • Test at every layer: xUnit unit and integration tests for APIs, Cypress component and screenshot tests for frontends, and Playwright end-to-end tests written in Cucumber syntax.
  • Work within GitLab CI/CD and Argo CD delivery pipelines, debugging services with Grafana Loki logs.
  • Contributed to five integrations and products in my first year.

CARTO team: A C#/.NET Framework desktop application that controls Renishaw's laser calibration systems and presents measurement results.

  • Delivered features and bug fixes in two-week sprints, with daily stand-ups and fortnightly planning and review.
  • Wrote behaviour-driven SpecFlow tests before implementation, so every change shipped with test coverage.
  • Paired daily with senior engineers to learn the codebase and review work, using Git with feature branches.

Education

Projects

Technical skills

  • Backend: C#, .NET, ASP.NET Core Web API, REST APIs, Background services, Dependency injection, Mediator pattern
  • Frontend: TypeScript, JavaScript, React, Next.js, Tailwind CSS, Vite
  • Data: SQL, SQL Server, PostgreSQL, Supabase, EF Core
  • Testing & practice: xUnit, Cypress, Playwright, Cucumber, SpecFlow, TDD / BDD, Code review, Pair programming, Agile / Scrum
  • DevOps & cloud: Docker, Kubernetes, Helm, GitLab CI/CD, Argo CD, Harbor, Rancher, Grafana Loki, Vercel, Git
  • AI-assisted engineering: Claude Code, Cursor, GitHub Copilot, MCP servers, Custom agents & skills
  • Also: Python, Java, Unity

Interests